When first connecting a new Thunderbolt 3 device, wait up to 20 seconds. Link to Lenovo Thinkpad software and firmware update pageĢ. Link to Dell Alienware 15 R2 software update page All updates are required in order to make Thunderbolt device work properly.
For example, the Dell XPS 15 or Alienware 15 R2 support page provides BIOS update, Thunderbolt firmware update under “Chipset” section, and Graphics drivers under “Video” section. However, please make sure to check the manufacturer’s website and apply all of the updates. Most PC Thunderbolt 3, 4 computers from mid 2016 should have the latest Thunderbolt firmware and drivers installed from the manufacturer. Please find the detailed information below.ġ. ** For the Windows 15″ and 17″ laptops, typically you need more than 130W power supply to charge the laptop, please use OEM charger to charge your computer. In this case, please use the non- port to connect to your computer.
* Some Windows 15″ laptops users, such as HP Spectre 15″, may experience a power cycling issue with the TS3 or TS3+ dock when using the port, or the Dock would not be recognized by the laptop. In some Windows machines, you need to enable Thunderbolt, USB Ports and PCIe support from BIOS.You may need to authorize the Thunderbolt connection for the Thunderbolt devices to your computer from the Intel Thunderbolt software.(Some computers may come with the pre-installed Thunderbolt drivers by manufacturers.) Your Windows 10 & 11 must have the Intel Thunderbolt Software driver installed.That also includes BIOS, Power Delivery Firmware and Graphics drivers. Your computer must be Thunderbolt certified and have the latest Thunderbolt 3, 4 firmware and drivers installed.
The following 4 key elements can help you to use any Thunderbolt 3 and 4 devices with the Windows platform successfully. This article was last updated June 19th, 2023.Īll CalDigit Thunderbolt 3 and 4 products are Windows Thunderbolt certified products.
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